Open the email, click on “Actions”, then on “Tools”, then on “Delivery Information.”
Next, you have to pick out the internet-style mail header information from the window that appears when you select Delivery Information.
Look for the first line that begins with “Received”. There should be a blank line just above it. Then, scroll down to the next blank line. The stuff in between the two blank lines are the headers you need.
Look for the seperator line that reads
- - - - - - - - Additional Header - - - - - -.
Select everything from there down to the next seperator line, usually
- - - - - - - - Routing Information - - - - - -.
The stuff in between the two seperator lines are the headers you need.
Alternate method for those that don’t have Delivery Information:
Right-click on the email and select Document Properties. On the Fields tab, copy all the text from the value of the $AdditionalHeaders field. An example of the data provided for the $AdditionalHeaders field:
Field Name: $AdditionalHeaders
Data Type: TextList
Data Length: 1228 bytes
Seq Nun: 1
Dup Item ID: 0
Field Flags:
“Received: from westrelay03.boulder.ibm.com ([9.99.132.206]) by …
13:44:09 -0400
Note that you want to copy everything AFTER the double quote and note there is no matching double quote – the area marked in bold.
If these methods both fail:
Then you are probably in a Notes deployment that is using a customized client template, contact your Notes template designers for information on obtaining this information under their design.
These will not capture the Notes Server routings and hand offs, only the MTA hand offs, and so will not be any good for reporting spam from other Notes users. If you are getting spam from other Notes users, contact your own system administrator to resolve the problem.
Spam messages that were not captured by Spam Soap can be reported to spam@spamsoap.com. Email messages that captured and are not spam should be reported to notspam@spamsoap.com.
These tips are provided by Spam Soap at www.spamsoap.com